AirDoc

AirDoc is your knowledge base management dashboard — a central place to view, preview, and manage all help documentation for your platform.

Key Features

• KB Article Library: Browse all knowledge base articles in one table with thumbnail previews (hover to zoom), category labels, file sizes, and last-modified dates.
• Article Preview: Read any article in a formatted panel, with a screenshot banner displayed at the top when one is available.
• Screenshot Lightbox: Click any thumbnail to view it full-size in an overlay — press Escape or click outside to close.
• Retake Screenshot: Refresh the screenshot for any article with one click — the system captures and uploads the latest version automatically.
• AirChat Sync: Push all KB articles into AirChat's knowledge base so your AI assistant can answer questions based on the latest documentation.
• Regeneration Control: Flag all pages for fresh documentation — the KB Agent will rewrite outdated articles on its next cycle.
• Public Docs Link: Jump directly to the public-facing support site to see exactly what your users see.
• PDF Export: Download any individual article or the full documentation set as a PDF.

Dashboard Stats

Four cards at the top give you an at-a-glance view of your KB health:

• KB Articles — total number of documentation files
• Screenshots — how many articles have a screenshot (shown as count/total)
• Flagged for Update — articles currently queued for regeneration
• KB Agent — whether the documentation agent is running; its last heartbeat time appears in the actions bar

How to Use

1. Open AirDoc from the admin menu.
2. The article list loads automatically. Use the Filter box in the top-right of the table to search by title or category.
3. Click the eye icon on any row to open a formatted preview of that article.
4. Click a screenshot thumbnail to expand it full-size — press Escape or click outside to close.
5. Click the camera icon on any row to retake its screenshot, useful after a page has been redesigned.
6. To push all articles to AirChat, click Sync KB in the toolbar and confirm.
7. To queue all pages for fresh documentation, click Flag All Pages for Regeneration and confirm.
8. Use Download Full PDF to export the entire documentation set, or click the PDF icon on any row for a single article.
9. Use View Public Docs to check the live support site as your users see it.

Tips

• Run Sync KB after any significant documentation update to keep AirChat accurate.
• The Flagged for Update count drops to zero once the KB Agent completes its regeneration cycle.
• Each article row has four action icons: preview, view public page, download PDF, and retake screenshot.
• Articles without a screenshot show a placeholder icon — use the camera button to add one.