AirCoupon

Create and manage discount coupons and promotional codes for your customers — either manually on demand or automatically through rules tied to other platform actions.

Key Features

• Dashboard Overview: See at a glance how many coupons are Active, Redeemed, Expired, and Revoked.
• Manual Coupon Creation: Generate a coupon instantly with full control over the discount, duration, recipient, and optional description.
• Copy Code: Click Copy on any coupon row to copy the code to your clipboard in one click.
• Automated Rules: Set up rules that automatically issue coupons when specific events happen — such as a customer submitting a review or subscribing to a newsletter.
• Flexible Discounts: Offer a percentage off (e.g., 20% off) or a fixed dollar amount (e.g., $10 off).
• Transferable Coupons: Allow recipients to share their coupon with a friend. The detail view shows who claimed it.
• Revoke Coupons: Cancel individual coupons or revoke multiple at once using batch selection.
• Email Delivery: Automatically send the coupon code to the recipient's email when creating manually.

How to Use

Creating a Coupon Manually

1. From the AirCoupon page, click Create in the coupon list toolbar.
2. Choose the Discount Type: Percentage (%) or Fixed Amount ($).
3. Enter the Discount Value (e.g., 15 for 15% off, or 10 for $10 off).
4. Set how many days the coupon is Valid For (default: 90 days).
5. Optionally add a Code Prefix to brand the coupon code (e.g., SUMMER → SUMMER-XXXX). Defaults to AIR if left blank.
6. Set the Max Uses — how many times the code can be redeemed.
7. Optionally enter a Recipient Email and Name to assign the coupon to a specific customer.
8. Optionally add a Description to note the purpose of the coupon (internal reference only).
9. Check Transferable if the recipient can share the code with someone else.
10. Check Send coupon via email to deliver the code to the recipient automatically.
11. Click Create.

Viewing a Coupon

Click View on any row to see full details: the code, discount, status, expiry date, usage count, source, recipient, and — for transferable coupons — who claimed it.

Revoking Coupons

• To revoke a single coupon, click Revoke on the coupon row.
• To revoke multiple coupons, select them with the checkboxes and choose Revoke Selected from the batch actions menu.

Setting Up Automated Rules

1. Click the Rules button (top right of the page).
2. Click Add Rule to configure a new automation.
3. Give the rule a Name, then choose the Trigger: AirReview (Review Submitted) or AirMail (Subscribed).
4. Set the discount type, value, duration, and optional code prefix.
5. For AirReview rules, optionally set a Minimum Rating — the coupon only fires when a review meets or exceeds that star threshold.
6. Check Transferable if the auto-generated coupon should be shareable.
7. Click Save. The rule is active immediately and runs automatically from that point on.

Rules can be deleted from the Rules panel at any time.

Tips

• Use Code Prefixes to make campaigns easy to identify — e.g., WELCOME, LOYAL, SUMMER.
• For ACME Creative Agency, an AirReview rule with a minimum 4-star rating is a great way to reward happy clients automatically.
• An AirMail Subscribed rule makes a strong welcome offer for new newsletter sign-ups.
• Revoked coupons stay visible in the list for your records — they simply can no longer be used.
• Use the Copy button to grab a coupon code instantly and paste it into an email or chat without opening the detail view.
• Check the Redeemed stat on the dashboard to track how many offers have been taken up.